This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner.
Information We Collect
We may collect personal information necessary to provide our services, including but not limited to:
- Full name
- Contact details (phone number, email address)
- Project address and site details
- Business or company information (if applicable)
- Any other information you provide when contacting us or requesting a quote
We may also collect information through our website, such as IP address, browser type, and usage data, to improve our online services.
How We Use Your Information
We use your personal information for purposes including:
- Providing quotes and delivering our services
- Communicating with you regarding your project or enquiry
- Managing and completing construction works
- Maintaining internal records and project documentation
- Improving our services and customer experience
- Complying with legal and regulatory obligations
Disclosure of Information
We may disclose your personal information to:
- Contractors, suppliers, and subcontractors involved in your project
- Engineers, certifiers, or consultants where required
- Service providers who assist with our business operations
- Government or regulatory authorities where required by law
We do not sell, rent, or trade your personal information to third parties.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage of physical documents and digital data.
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure.
Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details provided below.
Cookies and Website Usage
Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. You can adjust your browser settings to refuse cookies if preferred.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website.
